Claims are handled directly between the freight shipper, consignee and the carrier. Traveloko is not involved in the actual claims process and has no influence in the carrier’s claim decision. Claims with the carrier must be filed within 90 days of delivery. The claimant should only file for loss or damage on the product which was shipped. ALWAYS be as concise as possible in noting specific damage on the delivery receipt. Our representatives can coach you on filing a claim and provide the proper forms.
Traveloko is an industry leader in transportation and shipping. Our goal is to maintain the highest possible standards of service in every aspect of our business. We are a team of highly motivated staff dedicated to provide the best service and freight shipping rates available in the industry. Our strength is generated from our commitment to our clients, our industry, and our employees.
- Dispatch: 925.494.2999 Ext.2
- Accounting: 925.494.2999 Ext.3
- Safety: 925.494.2999 Ext.12
- Recruiting: 925.494.2999 Ext.17
- Emergency: 925.494.2999 Ext.99
Address : 4464 Lone Tree Way #1044 Antioch, CA 94531
- Phone : 925-494-2999
- Fax: 925-494-2888
- Email: firstname.lastname@example.org